Privacy Policy

Last updated: December 6, 2025

Absolyd, operated by Individual Entrepreneur Serhii Cheredko, registration number 304769702, registered in Georgia (“Absolyd”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our AI voice receptionist, scheduling, and related services (“Services”).

1. Information We Collect

• Business contact information: Names, emails, phone numbers, and company details provided by our customers.
• Call and interaction data: Call recordings, transcripts, summaries, scheduling details, and metadata generated by the Services.
• Usage and technical data: Device/browser information, IP addresses, and diagnostics used to maintain service performance and security. We may use essential cookies to ensure the proper functionality of the website and secure payments.

2. How We Use Information

We use information to deliver and improve the Services, configure AI responses, schedule appointments, provide support, analyze performance, and comply with legal obligations.

3. Sharing of Information

We may share data with trusted service providers (e.g., telephony, hosting, analytics) under confidentiality obligations. We will disclose information if required by law or to protect our rights and users.

4. Data Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including access controls, encryption in transit, and regular monitoring.

5. Data Retention

We retain information as needed to deliver the Services, comply with legal requirements, or resolve disputes. Call recordings and transcripts can be deleted or minimized upon request, subject to applicable law.

6. International Transfers

Your information may be processed in the United States or other locations where we or our providers operate. We use appropriate safeguards for international transfers when required.

7. Your Choices

You may request access, updates, or deletion of your business contact information. Customers are responsible for obtaining any required consent from callers and for honoring applicable telephony or privacy requirements.

8. Children’s Data

Our Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by email when feasible.

10. Contact

For privacy inquiries or requests, email serhii@absolyd.com.